Private Policy VPdiagnose

Information we collect from the website

We receive, collect and store any information that you enter on our website or otherwise provide to us.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, address, email, mobile phone number, communications); comments, feedback, product reviews and recommendations.

How do we collect information?

When you carry out a transaction on our website as part of the process e.g. sending us a contact message, we collect personal data that you give us, such as your name, mobile phone number, address and email address.
Your personal data will only be used for the specific purposes listed above.

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What kind of information do we collect?

We collect such non-personal and personal information as described above for the following purposes:

• To provide and operate the Services;

• To provide our users with ongoing customer service and technical support;

• To contact our visitors and users with general or personalised service-related messages. 

• To create aggregated statistical data and other aggregated and/or derived non-personal information, which we or our business partners may use to provide and improve our respective services;

• To comply with applicable laws and regulations.

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How do you store, use, share and disclose your website visitors' personal data?

Our company operates on the Wix.com platform. Wix.com provides us with the online platform that enables us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

Our company does not use any direct payment gateways on the website which means that no data is collected from you in this way. Should direct payment gateways be added, we will provide Privacy and Confidentiality information and settings for this.

For what purpose we may contact you

We may contact you to notify you of any orders or queries you have sent us, to troubleshoot problems with your orders, to resolve any issues, to research your views through surveys or questionnaires, to send you updates about our business, or if it is otherwise necessary to contact you to process our user agreement, applicable national laws and any agreements we may have with you. For these purposes, we may contact you by email, address, 

 

How do we use cookies and other tracking tools?

Our company's website does not collect information from the web page through cookies, however, such collection may be done through our website platform, Wix (wix.com) which has its own Privacy Policy.

 

It is important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, that place cookies or use other tracking technologies through Wix services, may have their own policies on how they collect and store information. Because these are external services, such practices are not covered by the Wix Privacy Policy.

 

As the company does not currently use cookies to retrieve or store information outside of the above uses, detailed information on cookie use is not required at this time.

If you want to know more about how cookies can be used, we recommend visiting the "All About Cookies" website (www.allaboutcookies.org).
 

Types of cookies

In general, the cookies that are initially placed on your Wix website can be categorised as essential cookies.

Security cookies

We value your trust in providing us with your personal information, and so we endeavour to use commercially acceptable means of protecting it. But remember that no method of transmission over the Internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to other websites

The Service may contain links to other websites. If you click on a third-party link, you will be directed to that website. Please note that these external websites are not operated by us. Therefore, we strongly recommend that you review the privacy policies of these websites. We have no control over and take no responsibility for the content, privacy policies or practices of third party websites or services.

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Changes to this Privacy Policy

We may update our privacy policy from time to time, so we recommend that you check this page regularly for any changes. We will notify you of any changes by posting the new privacy policy on this page. These changes will enter into force immediately after they have been published on this page.

Our web platform, on the other hand, uses cookies as described below:
Wix uses cookies for important reasons, such as:

• To provide a good experience for your visitors and customers.

• To monitor and analyse the performance, operation and efficiency of the Wix platform.

• To ensure that our platform is safe and secure to use.

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How to contact us

If you have any questions or suggestions about our privacy policy, please do not hesitate to contact us.